AI-Enhanced Route Optimization for Last-Mile Delivery
November 13, 2023
Omdena is an organization that helps companies solve real-world problems using AI. In 2023, Omdena partnered with a last-mile delivery company to develop and deploy AI-powered route optimization solutions.
Problem
The last-mile delivery company was facing a number of challenges, including:
- Increased delivery times due to traffic congestion and other factors
- Higher delivery costs due to inefficient routes
- Customer dissatisfaction due to late deliveries
Proposed Solution
Omdena assembled a team of AI experts and last-mile delivery professionals to develop and deploy AI-powered route optimization solutions. The team used a variety of data sources, including customer locations, vehicle capacity, and traffic conditions, to train AI models that could generate optimal delivery routes.
Implementation
The AI models were integrated with the company’s existing delivery system to generate and deploy optimized routes. Delivery planners were able to use the AI solutions to create more efficient routes, which resulted in reduced delivery times and costs.
Results
After deploying the AI-powered route optimization solutions, the company experienced the following results:
- Delivery times were reduced by 10%
- Delivery costs were reduced by 5%
- Customer satisfaction increased by 20%
Conclusion
The AI-powered route optimization solutions developed by Omdena helped the last-mile delivery company to reduce delivery times and costs, improve customer satisfaction, and increase operational efficiency.
How this case study is relevant to other organizations
Other organizations can benefit from AI-enhanced route optimization in a number of ways. AI-powered route optimization solutions can help organizations to:
- Reduce delivery times and costs
- Improve customer satisfaction
- Increase operational efficiency
- Gain a competitive advantage
Omdena can help organizations to develop and deploy AI-powered route optimization solutions by providing access to AI experts and resources, facilitating collaboration between AI experts and delivery professionals, and helping to implement AI solutions in the real world.
Successful Project between Omdena
In collaboration with Carryt, Omdena successfully optimized delivery routes in LATAM using AI planning. The project aimed to improve logistics and reduce urban congestion by leveraging artificial intelligence for route optimization, benefiting both drivers and customers. The team’s efforts resulted in the development of a high-impact, sustainable solution for last-mile logistics in congested cities like Bogota.
Use of multiple vehicles (different colors) in the routing solution. Source: Omdena
Find more information about this project here!
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